Enterprise Phone System,
on every device

VitaPBX helps businesses run a phone system, customer service queues and contact center without any infrastructure investment — centrally managed, scales with your needs.

VitaAgent macOS Windows Linux iOS · Android
myapps.vitapbx.com/workspace
VitaAgent Online
VitaAgent Softphone — Extension 101
Agent: Tran Mai Anh · Queue: Sales VIP
In Call (02:14)
John Carter · VIP Member
+84 912 ••• 888 (Incoming via Hotline 1800)
09:415G • 100%
Verified Brandname
VITAPBX
Business PBX
VitaAgent Workspace: Browser calling & live waveforms with zero hardware needed
CAPABILITIES

Everything you need,
on every screen

High-performance cloud telephony engine: browser softphones, caller ID verification, realtime call monitoring, and multi-tenant security.

VitaAgent Softphone (0₫ Hardware)

Call directly from Chrome/Edge with crystal-clear Opus audio codec. Eliminate expensive IP deskphones and wiring costs.

VitaAgentDesktopMobile

Voice Brandname

Display verified enterprise name on mobile screens. Increase pickup rate up to 80% and eliminate spam call flags.

Mobile

VitaCRM & Caller Pop-up

Automatic pop-up showing customer name, transaction value, and previous interaction history before picking up the call.

DesktopWeb

Hotline 1800/1900 & SIP Trunks

Multi-carrier SIP Trunking with VNPT, Viettel, MobiFone, FPT. Support inbound toll-free 1800, 1900, and local 024/028.

TelecomSIP Trunk

Realtime Call Monitoring

Live visual monitoring updated every second: active calls, agent availability, queue wait times, and SLA percentage.

ManagementRealtime

Enterprise Multi-Tenant Security

Data isolated under multi-tenant architecture, secure with call encryption.

SecurityEncrypted
MULTI-CARRIER CONNECTIVITY

Flexible connectivity with licensed telecom carriers in Vietnam

Full support for Fixed SIP Trunks (024/028...), Mobile Hotlines, Toll-Free 1800, and Premium 1900 numbers.

Viettel Telecom
VNPT VinaPhone
FPT Telecom
MobiFone
CMC Telecom
POWERFUL FEATURES

Experience the Full Power of VitaPBX

All your calling, monitoring, and intelligent call distribution tools unified in one modern platform.

Intelligent VitaAgent Workspace Right Inside Your Browser

Make and receive HD calls directly in your web browser (Chrome, Edge) with zero software downloads or desk phone hardware. Featuring instant caller popup, interaction history, call hold, and one-click attended transfers.

$0 hardware cost by using existing PCs or laptops
Instant customer identity popup & conversation history
One-click call hold, internal transfer, and PSTN forwarding
Real-time voice quality telemetry & MOS monitoring
Choose a plan
🎧 VitaAgent
HD Audio Connected
Incoming Customer Popup:
Tran Thi Mai (Purchasing Director)
ABC Corp · 0912.345.678
PROVEN VALUE

Cut Telecom Costs and Supercharge Team Performance

Lower upfront costs, deploy fast, and elevate customer service with VitaPBX.

-70%
Initial Setup & Hardware Cost

Use existing laptops with VitaAgent — $0 spent on bulky PBX racks or cabling.

24/7
System Monitoring

Infrastructure is monitored around the clock, with regular encrypted backups.

5 Mins
Instant Deployment

Sign up online and auto-provision user extensions via email invitations.

$0
Free Internal Calling

100% free internal calls between all branches and remote (WFH) team members.

Solutions for every need

Business Phone System
Extensions, IVR, call recording for the modern office.
Details
Sales & Customer Service
Queues, call distribution, team performance reports.
Details
Contact Center
Real-time wallboard, auto-dialer, call monitoring.
Details
HOW IT WORKS

3 Simple Steps to Modern Cloud Communications

Get up and running in minutes without needing an IT technician.

1

Pick a Plan & Sign Up Online

Choose the plan that fits your team size and receive your account credentials instantly.

2

Connect Your Hotline & Invite Team

Pair your existing business numbers and generate extensions for staff via email.

3

Log in to VitaAgent & Start Calling

Open your web browser, log in to VitaAgent, put on a headset and handle calls immediately.

FEATURED PLANS

Transparent Pricing that Scales with You

Every plan includes the web-based VitaAgent workspace and core telephony capabilities.

Starter Plan

Ideal for small teams (1 - 5 staff) needing internal extensions and essential hotline calling.

Up to 5 extensions
VitaAgent (Web Browser)
100% free internal calling
SIP Trunk hotline connectivity
Details
★ MOST POPULAR

Business Plan

The optimal choice for sales and customer service teams (10 - 30 staff).

Up to 30 extensions
Smart Auto-Attendant (IVR)
Call recording & Queue distribution
Detailed CDR analytics
Details

Contact Center / Enterprise

Tailored solution for high-volume contact centers with 50+ agent seats.

Unlimited extensions & queues
Real-time live wallboard monitoring
Supervisor controls (Monitor / Whisper / Barge)
Custom CRM integrations & dedicated SLA
Details
View all plans & detailed comparison
FREQUENTLY ASKED

Frequently Asked Questions

Quick answers to common questions before launching VitaPBX.

Not at all. Employees simply open their web browser (Chrome/Edge), sign in to VitaAgent, and plug in a standard USB headset to handle HD audio calls instantly.
View complete FAQ

Ready to modernize your business communications?

Sign up today for the Free plan or request a tailored consultation with our telecom engineers.